Guide · 20 prompts
Best ChatGPT prompts for customer support
Every prompt below is tagged as working in ChatGPT. Open any prompt for the full text, fill-in blanks and step-by-step instructions.
This guide is presented by your brandSponsored · open- 1 · Business · attach screenshot Write a customer support reply
Calm, helpful replies to customer messages. - 2 · Agents & Automation · attach file Write a system prompt for a support chatbot
A chatbot prompt grounded in your help docs. - 3 · Customer Support · attach file Build a help center from my support tickets
FAQ articles based on what customers actually ask. - 4 · Customer Support Write a refund or complaint response
Empathetic replies that follow your policy. - 5 · Customer Support · attach file Analyze customer complaints for root causes
Find the product problems behind support volume. - 6 · Customer Support Write a support escalation guide
When and how to escalate tickets. - 7 · Personal Help me write a complaint letter
Firm, effective complaints that get results. - 8 · Customer Support · attach file Turn a support ticket backlog into an FAQ
Find the questions customers ask most and write clear answers. - 9 · Customer Support Write a calm reply to an angry customer
De-escalate and solve the problem without sounding scripted. - 10 · Customer Support Create macros for common support questions
Get reusable reply templates that still sound personal. - 11 · E-commerce Answer customer emails for my store
Fast, friendly replies to common questions. - 12 · Customer Support Write canned replies for support
Reusable answers that still sound human. - 13 · Customer Support · attach file Analyze support tickets for trends
Find what's driving contact volume. - 14 · Agents & Automation · attach file Build a customer FAQ bot knowledge base
Turn docs into bot-ready Q&A. - 15 · Customer Support Write a refund policy customers can understand
A clear, fair refund and returns policy in plain words. - 16 · Customer Support · attach file Turn a call recording transcript into a support ticket
Convert a messy support call into a clean ticket with next steps. - 17 · Customer Support · attach file Score support replies against a quality checklist
Review a batch of support replies for tone, accuracy and speed to resolution. - 18 · Customer Support Write a support reply in another language
Answer a customer in their language with the right tone, plus an English copy so you know what you sent. - 19 · Customer Support AI customer support specialist
Categorizes customer issues, gives accurate answers and knows when to escalate. - 20 · Customer Support Write a support reply that says no kindly
Decline a request clearly and warmly, and offer what you can do instead.