Task prompt · Customer Support

Write a refund policy customers can understand

by Agent Yard Team

A clear, fair refund and returns policy in plain words.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • A clear, fair refund and returns policy in plain words.
  • Reuse it as often as you like: fill in the blanks (business; products or services; country or regions) with new details and copy again.
  • As one step of the Set up customer support prompt pack.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blanks ([BUSINESS], [PRODUCTS OR SERVICES], [COUNTRY OR REGIONS]…) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Write a refund and returns policy for [BUSINESS] that sells [PRODUCTS OR SERVICES] in [COUNTRY OR REGIONS].

My rules: [RETURN WINDOW, CONDITIONS, WHO PAYS SHIPPING, EXCEPTIONS, HOW REFUNDS ARE PAID].

1. Write the policy in plain words with short headings and examples.
2. Add a 3-sentence summary for the checkout page.
3. List any gaps or unclear cases a customer could argue about.
4. Flag anything that may need checking against consumer law in my region.

General information only, not legal advice.
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