Task prompt · Customer Support
Write a refund policy customers can understand
by Agent Yard TeamA clear, fair refund and returns policy in plain words.
Use cases
- A clear, fair refund and returns policy in plain words.
- Reuse it as often as you like: fill in the blanks (business; products or services; country or regions) with new details and copy again.
- As one step of the Set up customer support prompt pack.
Featured in: Best ChatGPT prompts for customer support, Best Claude prompts for customer support, Best Gemini prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blanks ([BUSINESS], [PRODUCTS OR SERVICES], [COUNTRY OR REGIONS]…) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Write a refund and returns policy for [BUSINESS] that sells [PRODUCTS OR SERVICES] in [COUNTRY OR REGIONS]. My rules: [RETURN WINDOW, CONDITIONS, WHO PAYS SHIPPING, EXCEPTIONS, HOW REFUNDS ARE PAID]. 1. Write the policy in plain words with short headings and examples. 2. Add a 3-sentence summary for the checkout page. 3. List any gaps or unclear cases a customer could argue about. 4. Flag anything that may need checking against consumer law in my region. General information only, not legal advice.
One email a week
The Weekly is presented byyour brandSponsored · openThe best new prompts and personas, nothing else.