Task prompt · Customer Support
Analyze support tickets for trends
by Agent Yard TeamFind what's driving contact volume.
Use cases
- Find what's driving contact volume.
- When you already have a file and want the AI to work from it instead of starting from scratch.
- As one step of the Set up customer support prompt pack.
Featured in: Best ChatGPT prompts for customer support, Best Claude prompts for customer support, Best Gemini prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Attach the file (PDF, Word, CSV or Excel), or paste its text into the prompt.
- Copy the prompt, paste it into the chat and send.
Prompt
Analyze the attached support tickets. Group by issue type with counts and examples, find the top drivers of volume, spot product bugs or confusing UX, and recommend fixes that would reduce tickets the most.
One email a week
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