Task prompt · Business
Write a customer support reply
by Agent Yard TeamCalm, helpful replies to customer messages.
Use cases
- Calm, helpful replies to customer messages.
- When you already have a screenshot and want the AI to work from it instead of starting from scratch.
- Reuse it as often as you like: fill in the blanks (relevant policy; options) with new details and copy again.
- With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.
Featured in: Best ChatGPT prompts for small business, Best ChatGPT prompts for customer support, Best Gemini prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Attach the screenshot (or paste it straight into the chat).
- Fill in the highlighted blanks ([RELEVANT POLICY], [OPTIONS]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
The attached screenshot is a message from a customer. Company policy: [RELEVANT POLICY]. What I can offer: [OPTIONS]. Write a reply that acknowledges the issue specifically, explains clearly, offers the best option and sets expectations. Warm, not robotic, under 120 words.
One email a week
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