Task prompt · Customer Support

Build a help center from my support tickets

by Agent Yard Team

FAQ articles based on what customers actually ask.

You'll attach

Needs file

Works with

ChatGPTClaudeGeminiGrokCopilot

Use cases

  • FAQ articles based on what customers actually ask.
  • When you already have a file and want the AI to work from it instead of starting from scratch.
  • As one step of the Set up customer support prompt pack.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Attach the file (PDF, Word, CSV or Excel), or paste its text into the prompt.
  3. Copy the prompt, paste it into the chat and send.
  4. Remove personal data before uploading.

Prompt

Remix
The attached file contains support tickets. Group them by topic and frequency, then write help-center articles for the top 8 topics: title as the customer would search it, a short answer first, then steps. Mark anything you'd need to verify with the product team.
One email a week

The best new prompts and personas, nothing else.

The Weekly is presented byyour brandSponsored · open

More Customer Support prompts

Footer partner · openThis strip runs at the foot of every page. One partner at a time.Ask about it →