Task prompt · Customer Support
Build a help center from my support tickets
by Agent Yard TeamFAQ articles based on what customers actually ask.
Use cases
- FAQ articles based on what customers actually ask.
- When you already have a file and want the AI to work from it instead of starting from scratch.
- As one step of the Set up customer support prompt pack.
Featured in: Best ChatGPT prompts for customer support, Best Claude prompts for customer support, Best Gemini prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Attach the file (PDF, Word, CSV or Excel), or paste its text into the prompt.
- Copy the prompt, paste it into the chat and send.
- Remove personal data before uploading.
Prompt
The attached file contains support tickets. Group them by topic and frequency, then write help-center articles for the top 8 topics: title as the customer would search it, a short answer first, then steps. Mark anything you'd need to verify with the product team.
One email a week
The Weekly is presented byyour brandSponsored · openThe best new prompts and personas, nothing else.