Task prompt · Customer Support
Write a refund or complaint response
by Agent Yard TeamEmpathetic replies that follow your policy.
You'll attach
Text only
Works with
ChatGPT
Claude
Gemini
Grok
CopilotGrok BotUse cases
- Empathetic replies that follow your policy.
- Reuse it as often as you like: fill in the blanks (message; policy; options) with new details and copy again.
- With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.
Featured in: Best ChatGPT prompts for customer support, Best Claude prompts for customer support, Best Gemini prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blanks ([MESSAGE], [POLICY], [OPTIONS]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
A customer wrote: "[MESSAGE]". Our policy: [POLICY]. What I can offer: [OPTIONS]. Write a reply that apologizes for the experience, explains clearly what we can do and why, offers the best option, and ends with a specific next step. No corporate filler. Under 130 words.
One email a week
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