Task prompt · Agents & Automation
Write a system prompt for a support chatbot
by Agent Yard TeamA chatbot prompt grounded in your help docs.
Use cases
- A chatbot prompt grounded in your help docs.
- When you already have a file and want the AI to work from it instead of starting from scratch.
- Reuse it as often as you like: fill in the blanks (company) with new details and copy again.
- With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.
Featured in: Best ChatGPT prompts for customer support, Best ChatGPT prompts for AI agents and automation, Best AI prompts for writing system prompts and agent instructions.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Attach the file (PDF, Word, CSV or Excel), or paste its text into the prompt.
- Fill in the highlighted blank ([COMPANY]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Using the attached help docs and policies, write a system prompt for a support chatbot for [COMPANY]. It should answer only from the docs, say "I don't know" and hand off to a human when unsure, never promise refunds or exceptions, keep answers short, and collect name, email and issue before handoff. Add 10 test questions including tricky ones.
One email a week
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