Guide · 17 prompts
Best Gemini prompts for customer support
Every prompt below is tagged as working in Gemini. Gemini is the major assistant that can watch an uploaded video, so video prompts are included. Open any prompt for the full text, fill-in blanks and step-by-step instructions.
This guide is presented by your brandSponsored · open- 1 · Business · attach screenshot Write a customer support reply
Calm, helpful replies to customer messages. - 2 · Customer Support · attach file Build a help center from my support tickets
FAQ articles based on what customers actually ask. - 3 · Customer Support Write a refund or complaint response
Empathetic replies that follow your policy. - 4 · Customer Support · attach file Analyze customer complaints for root causes
Find the product problems behind support volume. - 5 · Customer Support Write a support escalation guide
When and how to escalate tickets. - 6 · Personal Help me write a complaint letter
Firm, effective complaints that get results. - 7 · Customer Support · attach file Turn a support ticket backlog into an FAQ
Find the questions customers ask most and write clear answers. - 8 · Customer Support Write a help center article
Clear step-by-step support docs. - 9 · Customer Support · attach file Analyze support tickets for trends
Find what's driving contact volume. - 10 · Customer Support Write a refund policy customers can understand
A clear, fair refund and returns policy in plain words. - 11 · Customer Support · attach file Turn a call recording transcript into a support ticket
Convert a messy support call into a clean ticket with next steps. - 12 · Customer Support Write a win-back email to a lost customer
Reach out to a customer who left, own what went wrong, and give them a real reason to come back. - 13 · Customer Support Write a support reply in another language
Answer a customer in their language with the right tone, plus an English copy so you know what you sent. - 14 · Customer Support AI customer support specialist
Categorizes customer issues, gives accurate answers and knows when to escalate. - 15 · Customer Support Write a support reply that says no kindly
Decline a request clearly and warmly, and offer what you can do instead. - 16 · Customer Support Write a bug report from a customer complaint
Turn what a customer said into a clear bug report your developers can reproduce. - 17 · Customer Support Write a known issue notice for the help center
Tell customers about a bug you're working on, with a workaround and when you'll update.