Write a win-back email to a lost customer

Reach out to a customer who left, own what went wrong, and give them a real reason to come back.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

How to use it

1. Open chatgpt.com or claude.ai (or another AI listed here).
2. Fill in the highlighted blanks ([COMPANY], [CUSTOMER NAME OR SEGMENT], [WHEN]…) below, or edit them after pasting.
3. Copy the prompt, paste it into the chat and send.

Write an email from me at [COMPANY] to [CUSTOMER NAME OR SEGMENT] who stopped using us [WHEN].

Why they left, if known: [REASON].
What has changed since: [REAL IMPROVEMENTS].
Offer, if any: [OFFER OR NONE].

- Open by acknowledging the reason honestly, without excuses.
- Explain what changed in two or three plain sentences.
- Make returning easy with one clear link or step.
- Under 130 words. No guilt-tripping, no fake urgency.

Give two subject line options.