Guide · 11 prompts
Best AI prompts for customer support replies
These work across several AIs; each card shows which. Open any prompt for the full text, fill-in blanks and step-by-step instructions.
This guide is presented by your brandSponsored · open- 1 · Business · attach screenshot Write a customer support reply
Calm, helpful replies to customer messages. - 2 · Customer Support Write a refund or complaint response
Empathetic replies that follow your policy. - 3 · Customer Support · attach file Analyze customer complaints for root causes
Find the product problems behind support volume. - 4 · Customer Support Write a calm reply to an angry customer
De-escalate and solve the problem without sounding scripted. - 5 · Customer Support Write a refund policy customers can understand
A clear, fair refund and returns policy in plain words. - 6 · Customer Support Write a support reply in another language
Answer a customer in their language with the right tone, plus an English copy so you know what you sent. - 7 · Customer Support Write a support reply that says no kindly
Decline a request clearly and warmly, and offer what you can do instead. - 8 · Customer Support Write a bug report from a customer complaint
Turn what a customer said into a clear bug report your developers can reproduce. - 9 · Customer Support Write an apology for an outage
A clear outage apology: what happened, who was affected, what's fixed and what changes next. - 10 · Customer Support Write a reply to a customer who wants to cancel
Respect the decision, ask one useful question and offer a real option without pressure. - 11 · Customer Support Write a reply to a public negative review
Respond to a bad review in public: calm, specific, and moved to a private channel.