Task prompt · Customer Support

Write a reply to a public negative review

by Agent Yard Team

Respond to a bad review in public: calm, specific, and moved to a private channel.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • Respond to a bad review in public: calm, specific, and moved to a private channel.
  • Reuse it as often as you like: fill in the blanks (paste; facts; contact) with new details and copy again.
  • With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blanks ([PASTE], [FACTS], [CONTACT]) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Write a public reply to this review.

Review: [PASTE]
Platform: [e.g. Google, App Store, Trustpilot]
What actually happened (if we know): [FACTS]
How they can reach us: [CONTACT]

Rules: thank them, acknowledge the specific problem, no arguing or blaming, no private details, offer a concrete next step, under 80 words. Give 2 versions.
One email a week

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