Task prompt · Customer Support
Write a status page incident update
by Agent Yard TeamClear, honest outage communication.
You'll attach
Text only
Works with
ChatGPT
Claude
Gemini
Grok
CopilotGrok BotUse cases
- Clear, honest outage communication.
- Reuse it as often as you like: fill in the blanks (service; problem; who is affected) with new details and copy again.
- With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.
Featured in: Best Claude prompts for customer support.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blanks ([SERVICE], [PROBLEM], [WHO IS AFFECTED]…) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Write incident updates for [SERVICE] about [PROBLEM]. Impact: [WHO IS AFFECTED]. Status: [INVESTIGATING / IDENTIFIED / MONITORING / RESOLVED]. Give one update for each stage: plain language, what users can do now, when the next update comes. Then a short post-incident summary template.
One email a week
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