Write a product recall or safety notice

Tell customers clearly and calmly what's wrong, what to do, and how you'll fix it.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

How to use it

1. Open chatgpt.com or claude.ai (or another AI listed here).
2. Fill in the highlighted blanks ([COMPANY], [PRODUCT, BATCH OR DATES], [WHAT IS WRONG AND THE RISK]…) below, or edit them after pasting.
3. Copy the prompt, paste it into the chat and send.

Write a customer notice for [COMPANY] about an issue with [PRODUCT, BATCH OR DATES].

The problem: [WHAT IS WRONG AND THE RISK].
What customers should do: [STOP USING, RETURN, CHECK SERIAL, ETC.].
What we'll do: [REFUND, REPLACEMENT, REPAIR].
Contact: [HOW TO REACH US].

- Put the action customers need to take in the first two sentences.
- Use plain words and short sentences. No minimizing language.
- Include a short FAQ with 4 questions.
- Give a version for email and a 280-character version for social media.

Note: for regulated products, check with the relevant safety agency or a lawyer before publishing.