Write instructions for a support chatbot from my docs

Turn your help docs and policies into a system prompt for a support assistant that stays accurate.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

How to use it

1. Open chatgpt.com or claude.ai (or another AI listed here).
2. Fill in the highlighted blanks ([BUSINESS], [PASTE DOCS], [TONE]) below, or edit them after pasting.
3. Copy the prompt, paste it into the chat and send.

Write a system prompt for a customer support chatbot for [BUSINESS].

Here are our docs and policies:
[PASTE DOCS]

The prompt should tell the bot to:
- answer only from these docs and say "I'm not sure" otherwise
- hand off to a human for [CASES, e.g. refunds over $50, legal, angry customers] and explain how
- match our tone: [TONE]
- never promise refunds, dates or features not in the docs
- ask one clarifying question when a request is vague

Then give 5 test questions with the answer the bot should give.