Task prompt · Customer Support
Write a follow-up after resolving a ticket
by Agent Yard TeamA short check-in that confirms the fix worked and invites a reply if it didn't.
Use cases
- A short check-in that confirms the fix worked and invites a reply if it didn't.
- Reuse it as often as you like: fill in the blanks (issue; fix) with new details and copy again.
- As one step of the Run customer support prompt pack.
Featured in: Best AI prompts for cold emails and outreach.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blanks ([ISSUE], [FIX]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Write a follow-up message to send [TIMEFRAME, e.g. 2 days] after we resolved this issue: Issue: [ISSUE] What we did: [FIX] Under 80 words. Confirm what we fixed, ask if it's still working, make replying easy, and mention one helpful related tip if relevant. Give 2 versions: email and chat.
One email a week
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