Task prompt · Customer Support

Write a follow-up after resolving a ticket

by Agent Yard Team

A short check-in that confirms the fix worked and invites a reply if it didn't.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • A short check-in that confirms the fix worked and invites a reply if it didn't.
  • Reuse it as often as you like: fill in the blanks (issue; fix) with new details and copy again.
  • As one step of the Run customer support prompt pack.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blanks ([ISSUE], [FIX]) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Write a follow-up message to send [TIMEFRAME, e.g. 2 days] after we resolved this issue:

Issue: [ISSUE]
What we did: [FIX]

Under 80 words. Confirm what we fixed, ask if it's still working, make replying easy, and mention one helpful related tip if relevant. Give 2 versions: email and chat.
One email a week

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