Task prompt · Customer Support

Write a delayed shipping update for customers

by Agent Yard Team

An honest delay notice with the new estimate, the reason and options.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • An honest delay notice with the new estimate, the reason and options.
  • Reuse it as often as you like: fill in the blanks (product or orders) with new details and copy again.
  • With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blank ([PRODUCT OR ORDERS]) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Write a shipping delay email.

What's delayed: [PRODUCT OR ORDERS]
Reason: [REASON, keep it honest]
New estimated date: [DATE or "we don't know yet"]
Options we offer: [e.g. cancel for a full refund, partial credit]

Make it short, apologize once, give the new date clearly, explain options with how to choose them, and say when we'll update them next. Give a subject line too.
One email a week

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