Task prompt · Customer Support

Write a customer satisfaction survey

by Agent Yard Team

A short CSAT survey sent after a ticket closes, with questions that lead to fixes.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • A short CSAT survey sent after a ticket closes, with questions that lead to fixes.
  • Reuse it as often as you like: fill in the blanks (business) with new details and copy again.
  • As one step of the Run customer support prompt pack.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blank ([BUSINESS]) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Write a post-support survey for [BUSINESS].

Keep it to 4 questions max:
1. A satisfaction rating question.
2. Whether the problem was solved.
3. One follow-up that changes depending on a low or high score.
4. One optional open question.

Also write the short intro message, the thank-you message, and tell me how to read the results each month.
One email a week

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