Task prompt · Customer Support
Write a customer satisfaction survey
by Agent Yard TeamA short CSAT survey sent after a ticket closes, with questions that lead to fixes.
Use cases
- A short CSAT survey sent after a ticket closes, with questions that lead to fixes.
- Reuse it as often as you like: fill in the blanks (business) with new details and copy again.
- As one step of the Run customer support prompt pack.
Featured in: Best AI prompts for surveys and feedback.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blank ([BUSINESS]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Write a post-support survey for [BUSINESS]. Keep it to 4 questions max: 1. A satisfaction rating question. 2. Whether the problem was solved. 3. One follow-up that changes depending on a low or high score. 4. One optional open question. Also write the short intro message, the thank-you message, and tell me how to read the results each month.
One email a week
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