Task prompt · Customer Support

Train a new support agent with practice scenarios

by Agent Yard Team

Role-play realistic customer conversations and get feedback on each reply.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

Use cases

  • Role-play realistic customer conversations and get feedback on each reply.
  • Reuse it as often as you like: fill in the blanks (business; paste key policies) with new details and copy again.
  • With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.

How to use it

  1. Open chatgpt.com or claude.ai (or another AI listed here).
  2. Fill in the highlighted blanks ([BUSINESS], [PASTE KEY POLICIES]) below, or edit them after pasting.
  3. Copy the prompt, paste it into the chat and send.

Fill in the blanks (optional)

Prompt

Remix
Act as a support trainer for [BUSINESS].

Our policies: [PASTE KEY POLICIES]

Run me through 5 practice tickets, one at a time, from easy to hard (include one angry customer and one request we must refuse). For each: show the customer message, wait for my reply, then score it 1 to 5 on accuracy, tone and clarity, and show a better version. Don't move on until I reply.
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