Task prompt · Customer Support
Train a new support agent with practice scenarios
by Agent Yard TeamRole-play realistic customer conversations and get feedback on each reply.
Use cases
- Role-play realistic customer conversations and get feedback on each reply.
- Reuse it as often as you like: fill in the blanks (business; paste key policies) with new details and copy again.
- With ChatGPT, Claude, Gemini and more, the AIs that support what this prompt needs.
How to use it
- Open chatgpt.com or claude.ai (or another AI listed here).
- Fill in the highlighted blanks ([BUSINESS], [PASTE KEY POLICIES]) below, or edit them after pasting.
- Copy the prompt, paste it into the chat and send.
Fill in the blanks (optional)
Prompt
Act as a support trainer for [BUSINESS]. Our policies: [PASTE KEY POLICIES] Run me through 5 practice tickets, one at a time, from easy to hard (include one angry customer and one request we must refuse). For each: show the customer message, wait for my reply, then score it 1 to 5 on accuracy, tone and clarity, and show a better version. Don't move on until I reply.
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