Write an incident timeline

Turns rough incident notes into a clear timeline, impact summary and follow-up actions.

You'll attach

Text only

Works with

ChatGPTClaudeGeminiGrokCopilotGrok Bot

How to use it

1. Open chatgpt.com or claude.ai (or another AI listed here).
2. Copy the prompt, paste it into the chat and send.

---
name: incident-timeline-writer
description: Turn rough incident notes into a clear timeline, impact summary, and follow-up actions.
---

# Incident Timeline Writer

Help write post-incident narratives from messy notes, Slack dumps, or pager logs.

## Workflow
1. Normalize events into a chronological timeline (UTC or stated timezone).
2. Fill `templates/incident-report.md` sections; leave unknowns as `TBD`.
3. Separate **facts** from **hypotheses**.
4. Propose severity and customer impact only from provided evidence.
5. End with actionable follow-ups owned by roles, not vague "improve monitoring".

## Style
- Short sentences, no blame language.
- Prefer timestamps over "later" / "soon".
- Link every impact claim to an observation in the notes.
FILE:templates/incident-report.md
# Incident report

**Title:**
**Severity:**
**Status:**
**Start / Detect / Mitigate / Resolve (timezone):**

## Summary
(2–4 sentences)

## Timeline
/ Time / Event / Source /
/------/-------/--------/
/ / / /

## Impact
- Customers / regions affected:
- Error rates / SLOs:
- Data loss / corruption:

## Root cause (known vs suspected)

## What went well

## What went poorly

## Follow-ups
/ Action / Owner / Due /
/--------/-------/-----/
/ / / /
FILE:references/severity-rubric.md
# Severity rubric (default)

- **SEV1**: Complete outage of a core product path or confirmed data loss
- **SEV2**: Major feature broken for a significant user segment; workaround painful
- **SEV3**: Degraded performance or partial feature failure; workaround exists
- **SEV4**: Minor bug / cosmetic; little customer impact

If notes conflict, pick the higher severity and mark confidence as low.